Refund Policy
Our refund policy offers a 30-day window for eligible refunds, ensuring your satisfaction with our service. Contact us within this period to initiate the refund process.
Refund Policy
Effective date: 1 January 2023
Eligibility for Refunds
At OuarHosting, we aim to ensure your satisfaction with our services. Refunds are available within the first 30 days of your subscription purchase. To qualify for a refund, your request must be made within this timeframe, and you must have used the service for a limited amount of data transfer or time (less than 500 MB of bandwidth).
Refund Process
To initiate a refund, please contact our customer support team at [support email/phone number] with your account details and the reason for your refund request. Our team will assess your eligibility and, if applicable, process the refund within 7-10 business days. Refunds will be issued using the original payment method.
Non-Refundable Circumstances
Refunds will not be provided if any violation of our terms of service or usage policy has occurred. Additionally, refunds are not applicable if your account has been terminated due to misuse or violation of our security protocols. We reserve the right to deny refunds in such cases.
Subscription Cancellation and Partial Refunds
If you cancel your subscription after the initial 30-day period, no refunds will be provided for the remaining subscription duration. However, you will retain access to the service until the end of the subscription period.
Changes to the Refund Policy
OuarHosting reserves the right to modify or amend this refund policy at any time without prior notice. It is advisable to review this policy periodically for any changes or updates.